Browsing from iPod / iPhone

Technical support

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Browsing from iPod / iPhone

Postby admin » Thu May 15, 2008 10:59 am

Problem:
On the iPod / iPhone, the menu is displayed after login, but when a menu item is chosen, I am returned to the login screen

Cause:
Safari on the iPod / iPhone does not accept session cookies when browsing hosts without full domain names. You need to specify full host/domain name or use IP address.

For instance:
Dynamic AI is installed on a computer named MYSERVER and is on the domain MYDOMAIN.COM and has an IP-Address of 192.168.1.200

Other browsers can reach it using either: http://myserver/ai6 or http://myserver.mydomain.com/ai6 or http://192.168.1.200/ai6, but the iPod / iPhone can only use http://myserver.mydomain.com/ai6 or http://192.168.1.200/ai6

This issue also exists on Personal and Desktop edition -since it has to do with how the Mobile Safari Browser handles session cookies.
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