Transferring License Activation to new machine

Technical support

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Transferring License Activation to new machine

Postby cjbates » Wed Nov 07, 2012 6:44 pm

Hello,

We have had to move Dynamic AI to a new server. I copied by DNMC.dai file and my activation.ini file to the new DAT folder location, but am getting asked to enter the activation code again, even though it is in the file (See attached). I have tried to request a new activation code, but have not received a response email. Please advise as to how to correct this problem.
Thanks
Cynthia
Last edited by admin on Wed Nov 07, 2012 11:09 pm, edited 1 time in total.
Reason: Removed screenshot to not show license key
cjbates
 
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Re: Transferring License Activation to new machine

Postby admin » Wed Nov 07, 2012 11:11 pm

Hi Cynthia,

Try removing the activation.ini file and enter your license code again.

Best regards
Bo
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admin
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