Close session from administrative tool ?

Technical support

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Close session from administrative tool ?

Postby Jacques » Wed Mar 14, 2012 2:21 pm

Hi,

Is it possible to close sessions when users forgot to close their session ?

Jacques
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Re: Close session from administrative tool ?

Postby admin » Wed Mar 14, 2012 3:03 pm

Hi Jacques,

If the user close their browser without logging out, their session is automatically closed after a timeout of 20 minutes. The 20 minutes can be configured in IIS, but it's usually an ok setting.

If they just leave their computer without closing the browser, they will remain logged in and there is not really a way to log them out (other than recycling the application pool from IIS manager, which logs everybody out).

Idle sessions are not often a performance issue.

Best regards

Bo Andersen
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Re: Close session from administrative tool ?

Postby Jacques » Wed Mar 14, 2012 3:50 pm

The only problem is that you receive a message telling you that the number of user is higher than the number of user of your license. (I don't know how this message is generated because if I look in the administratives tools, there are only one session opened at the moment and it tells me that 3 users are using DAI.)
I wanted to use the URL of a report to open directly a report and it seems that the session is not closed when you leave the report.

Jacques
Jacques
 
Posts: 39
Joined: Tue Aug 30, 2011 5:30 pm


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